Shipping
Shipping
Country | Service | Rate | Transit time (2) | Free shipping |
United Kingdom | Standard shipping | £9.90 | 5-6 days | > £100 |
Jersey | Standard shipping | £9.90 | 6-8 days | > £100 |
Guernsey | Standard shipping | £9.90 | 6-8 days | > £100 |
Germany | Standard shipping | €4.90 | 3-4 days | > €100 |
Andorra | Standard shipping | €9.90 | 7-10 days | > €100 |
Australia | Standard shipping | $29 AUD | 7-10 days | > $230 AUD |
Austria | Standard shipping | €9.90 | 4-6 days | > €100 |
Belgium | Standard shipping | €9.90 | 4-6 days | > €100 |
Bulgaria | Standard shipping | €25.00 | 7-10 days | > €100 |
Spain |
Standard shipping | €9.90 | 48 - 72 hours | > €100 |
Spain |
FREE store pickup | FREE | 1 day* | ALL ORDERS |
Spain | Express Shipping | €16.00 | 2-3 days | |
Spain (Canarias) | Standard shipping | €9.90 | 14-20 days | > €100 |
South Korea | Standard shipping | €25.00 | 5-6 days | > €100 |
Croatia | Standard shipping | €9.90 | 14-20 days | > €100 |
Denmark | Standard shipping | 70,00 DKK | 3-4 days | > 900 DKK |
Denmark | Express Shipping | 200 DKK | 2-3 days | |
Slovakia | Standard shipping | €25.00 | 14-20 days | > €100 |
Slovenia | Standard shipping | €15.00 | 14-20 days | > €100 |
Estonia | Standard shipping | €25.00 | 14-20 days | > €100 |
Finland | Standard shipping | €9.90 | 5-7 days | > €100 |
France | Standard shipping | €9.90 | 4-6 days | > €100 |
France | Express Shipping | €20.00 | 2-3 days | |
Greece | Standard shipping | €25.00 | 14-20 days | > €100 |
Hungary | Standard shipping | €9.90 | 14-20 days | > €100 |
Ireland | Standard shipping | €9.90 | 14-20 days | > €100 |
Italy | Standard shipping | €6.50 | 5-6 days | > €100 |
Isle of Man | Standard shipping | £5.90 | 6-8 days | > £100 |
Japan | Standard shipping | €25.00 | 5-6 days | > €100 |
Latvia | Standard shipping | €25.00 | 14-20 days | > €100 |
Lithuania | Standard shipping | €25.00 | 14-20 days | > €100 |
Luxembourg | Standard shipping | €9.90 | 4-6 days | > €100 |
Luxembourg | Express Shipping | €20.00 | 2-3 days | |
Malta | Standard shipping | €25.00 | 14-20 days | > €100 |
Monaco | Standard shipping | €9.90 | 4-6 days | > €100 |
Monaco | Express Shipping | €20.00 | 2-3 days | |
Norway | Standard shipping | 130 NOK | 4-6 days | |
New Zealand | Standard shipping | $53 NZD | 7-10 days | |
Netherlands | Standard shipping | €9.90 | 3-4 days | > €100 |
Poland | Standard shipping | 35 PLN | 4-6 days | > 450 PLN |
Poland | Express Shipping | 125 PLN | 2-3 days | |
Portugal | Standard shipping | €25.00 | 5-6 days | > €100 |
Czechia | Standard shipping | €9.90 | 4-6 days | > €100 |
Romania | Standard shipping | €25.00 | 14-20 days | > €100 |
Sweden | Standard shipping | €15.00 | 5-6 days | > €100 |
Sweden | Express Shipping | €25.00 | 1-3 days | |
Switzerland | Standard shipping | 7,00 CHF | 7-10 days | >125 CHF |
Taiwan | Standard shipping | €25.00 | 7-10 days | > €100 |
Turkey | Standard shipping | €25.00 | 14-20 days | > €100 |
*Our pick up hours at the Madrid store are Monday through Thursday from 10am - 5pm.
(1) We Are Knitters is not responsible for any additional taxes or customs fees. (See more below, under “Extra-EU shipments”) (2) Transit time: transport time on business days. Depending on the time you place your order, shipping time can be 24h more due to the preparation time at the warehouse. (See “Delivery time”) (3) We do not send any packages to PO Boxes in Australia.
Delivery time
We know that you’d like to get your package as soon as possible, this is why we work hard for you to get your package as soon as possible and in the best possible way.
Orders placed before 11AM (Spanish time, CEST) will be prepared and shipped the same day, while orders placed after 11AM (Spanish time, CEST) will be prepared and shipped the next business day, this would be 24h more.
After making the payment you will receive an order confirmation via email. Within 24 working hours after your order, you will be emailed a second confirmation from the carrier with the information about the shipment and tracking.
We do our best in order to deliver the packages within the limits of the time set, nonetheless we cannot be held responsible for delays due to third parties or in cases of force majeur.
For international deliveries the delivery will be within 2 and maximum 6 business days according to the country. Please, take a look at the country list to know your shipping conditions.
Should you not find your country in the list, contact us : Help Center
We will let you know if there is any possible way to ship to your country.
Minimum order
There is no minimum order amount for any of the countries we ship to (see country list).
Extra-EU shipments
If your order will be shipped to a country outside of the European Union, it is possible that additional charges, import duties, taxes or customs fees may apply due to local and/or customs laws. We ship your package via the Incoterm DAP (“delivered at place”), that is, we send your package to the place of delivery, but don’t assume any additional costs previously described.
The person that will receive the package will assume all applicable duties and taxes and will be responsible for the payment of the same (even if the package is rejected). If you want to send a package to someone who lives outside of the European Union, please make sure they know there may be additional charges for which they will be responsible.
Furthermore, it is possible that your delivery may be delayed due to customs issues.
Place of delivery
The order will be delivered to the given address. If at the moment of the delivery there is nobody to receive it or no one can sign the delivery, the package will be delivered at the nearest Parcel Shop.
They are local shops and near to the orders’ address, where you can pick up the package with your ID card during working hours.
The transport company will let you know of the failed delivery and how to proceed to pick up your package.
For the delivery to be effective and without problems, please indicate the address as detailed as possible and leave us a phone number to be able to contact you.
International deliveries: the order will be shipped to the given address. If at the first try the addressee is away, in most of the cases (depending on the casuistry) the package will be left at a Parcel Shop, notifying the addressee, for him to pick it up.
Returns
If you are not 100% happy with your purchase, you can always return the items during the legal period of time established by law. You can see all the info on the section “Returns”.
Public holidays
Non-working days at our warehouse. On these days no orders will be prepared at our warehouse, so there will be a delay of one day. We are sorry for any inconvenience.
2024-01-01 |
2024-06-01 |
2024-29-03 |
2024-01-04 |
2023-01-05 |
2023-09-05 |
2023-20-05 |
2023-03-10 |
2023-31-10 |
2023-12-25 |
2023-12-26 |
Shipping to most countries in the world
Please refer to the table below to access the correct site according to your country.
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